UK Stairs App Privacy Policy

UK Stairs App Privacy Policy

Last updated: 11 May 2026

This Privacy Policy explains how UK Stairs App handles personal information when authorised users access or use UK Stairs App and related UK Stairs business tools.

UK Stairs App is operated by UK Stairs, a trading name of Creative Castings.

Information we collect

UK Stairs App may process names, email addresses, login details, customer enquiry details, quotation records, project notes, drawing records, supplier information, invoice records, uploaded files, system logs and technical information needed to operate and protect the app.

Third-party platform data

If UK Stairs App connects to TikTok or another third-party platform, we may process information returned by that platform after an authorised user gives permission.

This may include basic account information, profile information, account identifiers, posting permissions and content status information needed to connect the correct account and manage approved UK Stairs content.

How we use information

We use this information to operate UK Stairs App, manage business records, manage enquiries and projects, prepare quotations, manage invoices, connect authorised business tools, protect access, troubleshoot issues and comply with legal duties.

Data sharing

We do not sell personal information.

We may share limited data with service providers that help us operate the app, such as hosting providers, email providers, storage providers, analytics providers, business software providers and third-party platforms connected by authorised users.

TikTok data

We only use TikTok data for the purpose authorised by the user, such as connecting an account, confirming the connected profile and managing approved UK Stairs content.

We do not sell TikTok data. We do not use TikTok data for unrelated advertising, profiling or resale.

Access control

Access to UK Stairs App is restricted to authorised users. Users must not share login details or connect accounts they are not authorised to manage.

Data retention

We keep app records for as long as needed for business, legal, security and record-keeping purposes.

Contact

For privacy questions, access requests or deletion requests where applicable, contact:

hello@ukstairs.co.uk

For general UK Stairs website privacy information, see our main Privacy Policy:

Privacy Policy