01760 788 491 hello@ukstairs.co.uk

Payment Terms and Conditions

• 20% On placement of order
• 60% on approval of drawings prior to starting fabrication
• The final 20% is payable at the time of arrival on site for installation, or delivery only.
• Prices Nett of all discounts and are plus VAT.

Technical & General Information Sheets

Please take time to read these informative and interesting data sheets on the subjects of Glass, Timber, Regulations and Finishing.

Design Loadings

Staircase 1.5 k/N / sqm
Balustrade 0.36 k/N / m

Quotations are valid for 2 months from date of issue, however the costs of timber and glass are only valid for 1 month due to the frequent price adjustments by our suppliers. Prices do not allow for any retention to be held on this contract. All work remains the property of UK Creative Castings until paid in full. LEDs are not allowed for unless specifically agreed in writing by us. Prices and programme are subject to acceptance of payment terms confirmed in this quotation and design / development meetings which may be required to clarify any queries raised.

Qualifications
  1. It is the Client’s responsibility to ensure the construction of the floors and other supporting structures to which our materials are fitted are suitably designed and approved to withstand both the dead and live loads of the proposed staircase. We are happy to assist if required. Please note this is an important issue which is often easily overlooked. Extra charges may be incurred.
  2. Should the stairs be used as a builder’s or other person’s access prior to completion, it is at their risk. We have not allowed for safety compliance and protection. Any damage caused prior to signed off completion will be at the cost of client. We reserve the right not to continue until we have an agreed sign off.
  3. Protection of materials: We only provide protection for materials in transit. Protection of materials that are site-fixed and left on site are the responsibility of others. It is recommended that materials once site fixed or to be stored on site are inspected on arrival as to be in an acceptable condition.
  4. Dimensions and alterations: We shall manufacture the staircase to the approved and dated drawings. Should any dimensional or design changes to the property inhibit the installation, we reserve the right to charge incurred costs.
  5. All Glass Is supplied in accordance with our supplier’s Glass and Glazing Federation tolerances – specific gaps will be + or – those tolerances. We have prepared a separate document confirming the tolerances – available on request.
  6. Where timber treads or handrails are being fitted it is imperative that the humidity level of the site is at a constant and acceptable level before the timber is delivered to the site, otherwise warping and shrink can occur.
  7. Matching wood finishes with floors etc appears to be a simple operation, in fact it is anything but. Every flooring supplier has their own range of finishes and process. For this reason we will charge extra for applying materials specified by the client.
  8. We have priced our work on the basis of a clear and unhindered access from our transport to the area of our work. We do not allow continuous use of the staircase by other trades persons during installation. We reserve the right to charge for delayed working time.
  9. This quotation does not include for making submissions or applications for waivers to Local Authorities in respect of Building Regulation approval or Planning Permission. All works are carried out to the applicable British Standard or Code of Practice unless directed otherwise by the design specification supplied. We endeavour to point out all areas of non-compliance for consideration by the design team.
  10. To cancel a contract you must inform us in writing. Any works carried out until the point of cancellation will be charged at a reasonable rate. Any deposits or other sums paid will be non refundable.
  11. Insurances
    Our standard insurance provides £5,000,000
    Public and Products Liability, £10,000,000.00
    Employers Liability and £1,000,000.00
    Professional Indemnity under English Law. Should increased cover be required above our standard then this will be subject to additional cost which has not been allowed for at this stage.

ERRORS & OMISSIONS EXCEPTED